by admin | Jul 29, 2025 | Audience, Communication
I walked into my ophthalmologist’s office for a follow up to some minor eye surgery I had and the first thing to greet me was an iPad kiosk. It instructed me to put in my driver’s license and then my insurance card. Then I had to answer a series of questions. All...
by admin | May 7, 2025 | Audience, Communication, Presentations
He had red hair, a tightly groomed beard, a ponytail and I knew three minutes into the presentation he was going to be trouble if I let him. His name was Alex. He was what I call The Disrupter: the person in the audience of a presentation who loves to interject...